Shipping Policy

At Wander Nation, we aim to make every order and delivery experience smooth, reliable and transparent. Please read the following shipping terms before placing your order.

1. Delivery Coverage, Timelines & Charges

(a) Wander Nation currently ships within India only.
(b) Standard shipping is free across India on eligible prepaid orders.
(c) Most orders are generally delivered within approximately 3–5 business days after dispatch, depending on the delivery location and courier serviceability.

Delivery timelines are estimates and may vary in certain situations.

2. Our Shipping Partners

We work with trusted courier and logistics partners to deliver orders across India.

The courier partner for each order may be selected depending on PIN-code serviceability, delivery performance and availability.

Once your order has been dispatched, tracking details will be shared with you by email, SMS or other available communication channels.

3. Changes To Shipping Details After Dispatch

Please ensure that your name, shipping address, PIN code, phone number and email address are correct before placing your order.

Once an order has been dispatched, we may not be able to modify the shipping address or recipient contact information.

We are also unable to guarantee access to the individual delivery executive's contact details, as deliveries are managed directly by our logistics partners.

4. Unserviceable PIN Codes

Although we aim to deliver across India, certain PIN codes may occasionally be unavailable or temporarily unserviceable.

If our logistics partners are unable to deliver to your location, we will contact you and arrange an appropriate resolution, including cancellation and refund where applicable.

5. Sundays & Public Holidays

Sundays and public holidays may not be considered working days for order processing, dispatch or courier delivery.

Orders scheduled around such days may therefore be processed or delivered on the next applicable business day.

6. Incorrect Shipping Information

If incorrect or incomplete shipping information has been provided, dispatch or delivery may be delayed.

Our team may contact you to confirm the correct details before the order is dispatched.

Wander Nation will not be responsible for delays resulting from incorrect information provided during checkout.

7. Time-Sensitive Orders

Our delivery timelines represent the typical delivery period for most orders.

However, courier delays, weather conditions, high-order-volume periods, remote locations or other circumstances beyond our control may occasionally add additional delivery time.

If you require luggage urgently for an upcoming trip, we recommend placing your order well in advance.

8. Delivery Attempts

Our courier partners will attempt delivery at the shipping address provided with the order.

If you are unavailable during the first attempt, additional delivery attempts may be made according to the courier partner's policy.

If all permitted delivery attempts are unsuccessful, the shipment may be returned to Wander Nation.

Any refund or re-shipment in such cases will be handled according to the circumstances of the order and our applicable policies.

9. Delivery Timing

Courier deliveries generally take place during normal working hours.

Exact delivery times cannot usually be scheduled because delivery routes are planned by the courier partner based on multiple shipments within the area.

The delivery executive may contact you before delivery where required.

10. Order Tracking & Delivery Status

Once your order has been dispatched, you will receive tracking information where available.

Your shipment status may include:

• Order Confirmed — Your order has been successfully placed.
• Dispatched / Fulfilled — Your order has left our facility and has been handed over to the courier partner.
• In Transit — Your shipment is on its way to the delivery location.
• Out For Delivery — Your shipment is scheduled for delivery.
• Delivered — Your order has been successfully delivered.

You may also use our Track Order page to check the latest available shipment status.

11. Shipping Delays

Occasionally, deliveries may be delayed due to circumstances beyond Wander Nation's reasonable control, including:

• Courier or logistics disruptions
• Severe weather conditions
• Public holidays
• High-order-volume periods
• Remote delivery locations
• Government restrictions
• Operational disruptions or unforeseen events

We appreciate your patience in such situations.

12. Shipping Products As Gifts

You may place an order on Wander Nation and have it delivered directly to someone as a gift.

While placing the order:

(a) Enter the recipient's complete address under the shipping details.
(b) Ensure that a valid phone number is provided for delivery coordination.
(c) Use a prepaid payment method where appropriate.
(d) If you have a specific gifting request, please contact our support team immediately after placing the order.

Special gift packaging or invoice-removal requests are subject to availability and confirmation from our team.

13. No “Try Before You Buy” At Delivery

Courier partners are responsible only for delivering the sealed package.

They generally cannot open the shipment or allow products to be tried or inspected before accepting delivery.

If you wish to return an eligible product after receiving it, please follow our Return & Refund Policy.

14. Remote & Restricted Locations

Certain remote, restricted or special service areas may have limited courier availability.

Prepaid payment may be required for some locations depending on courier availability and serviceability.

Delivery timelines to such regions may also be longer than standard estimates.

15. Local Indian Mobile Number Recommended

We recommend providing an active Indian mobile number with your shipping details.

Courier representatives may need to contact you regarding directions, landmarks, address confirmation or delivery coordination.

Providing a valid local number can help avoid unnecessary delivery delays.

16. Damaged, Opened Or Tampered Packages

Please inspect the outer package at the time of delivery.

Do not accept the shipment if the package appears visibly opened, significantly damaged, tampered with or suspicious.

Where possible, take clear photographs or video of the condition of the package and contact Wander Nation immediately.

This will help our team investigate the issue with the courier partner.

17. Need Help With Your Shipment?

For shipping, tracking or delivery-related assistance, contact Wander Nation:

Wander Nation
Email: contact@wandernation.in
Phone: +91 84830 96556

Our team will be happy to assist you.